
IT Glossary for Business Owners: CRM, ERP, API, SaaS and Other Terms Explained
CRM, ERP, API and SaaS explained in plain business language: what each one does, what it can save you in time and money, and which questions to put to an IT vendor. About 91% of companies with more than 10 employees already use a CRM, so it helps to know what is behind the acronym.
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