Microservices or monolith: which architecture fits your growth
How the choice between a monolith and microservices affects scalability, costs and time-to-market, and how to tell which one your company needs now.
- 9 min read
- 151 views
BlogArticles: 195
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Our latest articles on business systems, automation and implementation.
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How to digitise sales in a construction company: challenges and tools
Construction ranks second to last in digital maturity, according to McKinsey. This article explains why sales are hard to digitise in the sector, which tools pay off, and where a construction firm should start.
- 8 min read
- 185 views
AI Won't Take Your Job, but a Competitor Who Uses It Well Might
McKinsey reports that 88% of organisations use AI in at least one business function, yet only about a third have scaled it. We look at where the gap between trying and running AI comes from, and how to close it in CRM, ERP and automation.
- 8 min read
- 218 views
Code and design quality is a business investment, not a technical extra
You pay $25,000 for a CRM, and a year later every new feature takes longer, brings new bugs and costs more to maintain. Here is why that happens, what quality means in practice, and how the numbers compare over five years.
- 11 min read
- 238 views
CRM as an operations hub: why it should do more than sales
Most companies buy a CRM for the sales team: contacts, leads, reports. That's a fair start, but it uses a fraction of what the system can do. Here is how to make CRM the place where sales, marketing, support, finance and project data meet, and what it takes to get there.
- 9 min read
- 285 views
How We Design IT Systems That Grow With the Business
A company grows 40% a year, order volume doubles, and the system that worked a year ago starts to choke. We explain how modular architecture, open APIs and iterative development avoid a forced migration.
- 9 min read
- 231 views
Digitising internal operations: moving from email chaos to workflows that run themselves
Sales, HR, finance and logistics teams start the day in the same inbox and the same spreadsheets. McKinsey puts the share of work time spent on email and searching for information at 28%. This article covers how to replace that with automated workflows, and where to begin.
- 12 min read
- 221 views
How to automate billing, invoicing and payments in a service business
Issuing invoices, chasing payments, tracking team hours and watching project budgets take 15 to 20 hours a week in a typical service firm. Here is how to automate that work, with the numbers behind it and an implementation plan.
- 11 min read
- 203 views
Boutique IT Agency or Software House: Which Partner Fits Your Project
When you order a CRM, an ERP or process automation, you can go to a large software house or to a small, specialised agency. We compare the two models: how they work, where each is stronger and how to recognise a good small partner.
- 10 min read
- 235 views
CRM Myths and Facts: What Actually Works and What Is Overhyped
Vendors promise 30% sales growth, perfect customer relationships and instant ROI. Then the team stops using the system and the data turns to chaos. Here are six common CRM myths, and what really creates value, based on our experience with dozens of implementations.
- 12 min read
- 222 views