
Why Teams Resist a New CRM or ERP, and How to Win Them Over
You buy a new CRM, ERP or automation platform, set aside a serious budget, and then nothing changes. People ignore the tools, go back to spreadsheets and say they have no time for training. According to Gartner and McKinsey, up to 70% of digital transformation projects miss their goals, and the cause is usually how change is handled, not the technology.
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