BlogArticles: 195
Our latest articles on business systems, automation and implementation.
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According to Nucleus Research, 65% of sales reps with mobile CRM meet their annual quota, against 22% of those without it. We look at what the market data says, what a mobile CRM should offer, and what to check before you choose one.
According to the Standish Group, 66% of technology projects go over budget, run late or fail outright. An MVP lets you test a CRM, ERP or automation project on a small scale first, and we explain how to plan the budget and what to avoid.
Gartner puts the failure rate of digital transformation initiatives at 70%, and McKinsey says only 0.5% of IT projects hit budget, schedule and business value together. Most of the time the cause is not the technology but the lack of a roadmap, and here is how we build one.
Data silos come from separate purchases, protective teams and legacy systems, and they cost time, money and security. This article shows what they cost and which integrations to do first.
Most CRM projects are won or lost before anyone installs software. Six things to settle first: goals, processes and data, people, requirements, training and the choice of partner.
Technical debt slows releases, inflates maintenance bills and drives good developers away. Here is how to recognise it, what it costs, and how to stop it building up.
SaaS is cheaper to start and custom software is cheaper to own, but only for certain kinds of business. This article compares costs, lock-in, scalability and data control, and ends with a short checklist for deciding.
McKinsey puts the share of IT projects that meet time, budget and expected benefits at about 1 in 200. Three numbers, ROI, TCO and LTV, help you check a project before you sign.
Amazon's recommendations reportedly bring in up to 35% of its revenue. Here is how they work, what data they need, and how a mid-sized company can build a simpler version.
CRM looks at customers and revenue, ERP looks at operations and costs. This article explains where each one fits, where they overlap and when it pays to connect them.
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