BlogArticles: 198
Our latest articles on business systems, automation and implementation.
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Most CRM projects are won or lost before anyone installs software. Six things to settle first: goals, processes and data, people, requirements, training and the choice of partner.
Technical debt slows releases, inflates maintenance bills and drives good developers away. Here is how to recognise it, what it costs, and how to stop it building up.
SaaS is cheaper to start and custom software is cheaper to own, but only for certain kinds of business. This article compares costs, lock-in, scalability and data control, and ends with a short checklist for deciding.
ERP is no longer only for large corporations. Here is when a smaller company really needs one, how to avoid the usual rollout mistakes, and why a modular, custom approach often fits better.
McKinsey puts the share of IT projects that meet time, budget and expected benefits at about 1 in 200. Three numbers, ROI, TCO and LTV, help you check a project before you sign.
Amazon's recommendations reportedly bring in up to 35% of its revenue. Here is how they work, what data they need, and how a mid-sized company can build a simpler version.
CRM looks at customers and revenue, ERP looks at operations and costs. This article explains where each one fits, where they overlap and when it pays to connect them.
Many ERP projects go over budget because companies buy a full package and use a fraction of it. Here is how to choose modules, connect them and roll them out in stages.
Data scattered across spreadsheets, retyping between systems, hours spent on reports and the constant doubt whether a figure is current: this is when many companies start looking at ERP. The global ERP software market reached $66 billion in 2024, up 11.3% on the year before. Here is what ERP is, what it gives a mid-sized business and what to check before you decide.
McKinsey puts the failure rate of digital transformation projects at 70%, and the main cause is rarely the technology. It is people who weren't prepared. Practical advice for owners and IT directors on rolling out a CRM, ERP or automation without disrupting daily work: communication, training, handling resistance and planning the rollout.
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